Our Team

Paula Brocklesby, Associate

Paula brings more than 15 years of executive healthcare management experience to WayPoint, offering expertise in a wide range of services:

  • Physician merger and consolidations into shared infrastructure
  • Practice management (consulting, interim management, start-up, turnaround)
  • Operations and revenue cycle, including billing and reimbursement
  • Physician compensation, group structure and governance
  • Revenue cycle process improvements
  • Strategic planning, marketing and business development
  • Practice management and EHR conversions
  • Space design and construction oversight
  • Regulatory and compliance review and training
  • Customer service programs and training
  • Project management and implementation

Paula’s extensive background in healthcare consulting includes:

  • Administered physician practices and provided consulting for multi-specialty group practices, primary care and single specialty clinics in private and integrated healthcare systems, non-profit and investor-owned, rural health and provider-based
  • Managed practice turnaround, physician and clinic start-ups, information system conversions, administration of hospital-owned and employed sub-specialty physicians, and benchmarked cash management and billing processes
  • Developed physician office buildings, space planning and consolidation into shared infrastructure, policies and procedures, compliance, HIPAA privacy and security and operational efficiencies for scheduling, employee cross-training and overtime flexing
  • Enhanced performance of 250 physicians in 135 practices through operation of a physician services company offering financial review, accounts receivable management and design/maintenance of a hospital/physician computer network.  Served as member of executive team for 650-bed medical center
  • Developed strategic plans and new products and services for large multi-specialty groups, designed and trained on customer satisfaction program for physicians and staff
  • Negotiated payer contracts in multiple markets including analysis, credentialing and contract administration

Paula received her MBA in Health Services Management from University of Dallas with Highest Honors. Prior to that, she graduated Summa cum Laude from Wichita State University.  She’s a former president of Texas MGMA and the North Texas Association of Medical Administrators.

She currently lives in Georgetown with her husband.